Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher McKay

Christopher McKay

June 5, 2025

1  out of  5
rating by Christopher McKay
"I’m shocked by the poor service from this office. I’ve been chasing them for weeks over damage to my car that occurred out of state. Their phone reps were rude, constantly interrupting me. Free advice for Dan: this is not the way to keep customers happy. Eventually, I was told they "don’t appreciate me calling about this issue." I’ve been a Dan Combs customer for years—my father was a Dan Combs State Farm customer as well, making me a generational client. My dad switched years ago after having similar bad experiences, and now I will be doing the same. I used to work with Jennifer Solis, who was an absolute rockstar. Since her departure, the entire tone of my experience with this office has changed for the worse. TL;DR: They’re quick to take your money, but if you need anything from them, you’ll just be told you’re annoying. Update: please don’t gaslight the good people here Dan. Before you took over the call to tell me you don’t appreciate me calling, your agent insisted on interrupting me over and over again. That’s a great way to escalate a conversation into disrespect. Most of the agents I spoke with in your office had no idea what subrogation is which is why I had to call so many times. Perhaps training your staff is another thing you might want to consider. I’d hope you could take all this as constructive criticism."
We responded:
"Chris, we are sorry you had a bad experience. After reviewing our notes on your account, we see that you spoke with 3 agents in our office that explained your coverage along with how a claim and subrogation works. This process is the same for all insurance companies and all State Farm agents and is not unique to our office. As the agent, I am responsible for my team members experience. I felt you were being disrespectful to a team member who was trying to help you, which is why I took over the call. We value all of our customers and appreciate your long commitment to this agency. If you would like to call back and have a respectful conversation, we would be more than happy to help. "
Profile photo of KLeah Battle

KLeah Battle

June 5, 2025

5  out of  5
rating by KLeah Battle
"Diem is amazing! I called in with some billing concerns and she was able to resolve my primary reason for calling and adjacent issues. Thank you!"
We responded:
"Thank you for your feedback! We're thrilled to hear that Diem was able to assist you effectively with your billing concerns. It's great to know that she resolved not only your primary issue but also addressed any additional questions you had. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Lindabeth Ayala

Lindabeth Ayala

May 28, 2025

5  out of  5
rating by Lindabeth Ayala
"I talked to Jenny Jacobo to request a tow truck refund and she attended me quickly and very friendly. She also speaks Spanish. Excellent service and attention"
We responded:
"Thank you for sharing your experience with Jenny Jacobo! We're glad to hear that she provided you with quick and friendly service while assisting with your tow truck refund. It's great that she can communicate in Spanish as well, making it easier for more clients to get the help they need. If you have any more feedback or need further assistance, feel free to reach out!"
Profile photo of frank weaver

frank weaver

May 27, 2025

5  out of  5
rating by frank weaver
"Brittany is the *bomb dot com* she helped me and my wife to get back on track and we will always call on her for our insurance needs, Thanks Mrs Brittany R. Doubet 💯💯💯"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brittany was able to assist you and your wife effectively. It’s always a pleasure to help our clients get back on track with their insurance needs. If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re here for you! 💯"
Profile photo of Sophie Molaison

Sophie Molaison

May 22, 2025

5  out of  5
rating by Sophie Molaison
"Wanted to highlight a very positive experience with Dan's group. Tree fell, totaled a brand new car bought in August 2024; Dan's group reacted quickly with payoff and getting me into a new ride. Issues with addresses, ids, and binder when purchasing new this past weekend. The ladies in the office; Jimena, Cayla, and Raquel were so helpful and kind throughout lots of emails and interactions with the dealership. Thankful to be a customer of this office. Thanks so much ladies!!!"
We responded:
"Thank you for your fantastic review! We’re so sorry to hear about the tree falling on your car, but we’re thrilled that Dan and our team were able to assist you quickly and effectively. It’s great to know that Jimena, Cayla, and Raquel provided the support you needed during such a stressful situation. We truly appreciate your kind words and are grateful to have you as a customer. If you need anything else in the future, please don’t hesitate to reach out. Safe travels in your new ride!"
Profile photo of Sue Upton

Sue Upton

May 21, 2025

5  out of  5
rating by Sue Upton
"Met with Dan Combs today where he covered all of our current policies, explained our options and made suggestions for changes that could save us money - and who doesn't need that! We were very happy with the results of our meeting and plan to continue our relationship with his agency."
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Dan provided you with valuable insights into your current policies and offered suggestions to help you save money. It’s great to know that you found the meeting helpful and are looking forward to continuing your relationship with our agency. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust in us!"
Profile photo of Jaime Ortiz

Jaime Ortiz

May 20, 2025

5  out of  5
rating by Jaime Ortiz
"Brittney was super nice and helpful in getting me my new renter’s insurance! She was efficient and willing to help in any way. 10/10"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brittney provided you with excellent service while assisting you with your renter's insurance. We strive to make the process as smooth as possible, and it's wonderful to know that you had a positive experience. If you need anything else in the future, don’t hesitate to reach out. 10/10 is music to our ears!"
Profile photo of Jenny Womac

Jenny Womac

May 7, 2025

5  out of  5
rating by Jenny Womac
"Diem is always super friendly and helpful. She deserves something special for all of her hard work and kindness."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Diem has made such a positive impact during your visits. She truly embodies our commitment to providing exceptional service, and we agree that her hard work deserves recognition. We'll make sure to pass along your compliments to her! Thank you for being a valued customer!"
Profile photo of Kejuan Harris

Kejuan Harris

March 31, 2025

5  out of  5
rating by Kejuan Harris
"Had a great experience here with Brittney and Olivia they gave me the best quote on my car insurance and it really helped me out this place by far has been best customer service I have received. Will be recommending to all friends and family"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brittney & Olivia were able to assist you and secure a great rate. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business!"
Profile photo of Connie Kelley

Connie Kelley

March 3, 2025

5  out of  5
rating by Connie Kelley
"Always very helpful when I call and need anything!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Reashel R

Reashel R

February 24, 2025

5  out of  5
rating by Reashel R
"The 2 front desk girls were so sweet and helpful! And Olivia was just a big help in answering all of my questions. The office was very clean and tidy!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that our front desk team and Olivia provided you with such helpful and friendly service. We take pride in maintaining a clean and welcoming office environment, so we're glad you noticed that as well. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
Profile photo of Aaron Harmon

Aaron Harmon

February 10, 2025

5  out of  5
rating by Aaron Harmon
"Great guy highly recommended !!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kailee Thomison

Kailee Thomison

February 7, 2025

5  out of  5
rating by Kailee Thomison
"Spoke with Jennifer Solis on the phone today to add my husband to my car insurance. She was so kind and efficient! She was extremely helpful and tried to get me the best rate possible. I would definitely recommend talking to Jennifer!!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Jennifer Solis provided you with kind and efficient service while helping you add your husband to your car insurance. It’s great to know she went the extra mile to secure the best rate for you. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Jenny

Jenny

February 7, 2025

5  out of  5
rating by Jenny
"Leaving a review for Jennifer Solis. I like the way she works. Quick response time. Always super helpful. Thank you"
We responded:
"Thank you for taking the time to leave a review for Jennifer Solis! We’re thrilled to hear that you appreciate her quick response time and helpfulness. Your feedback means a lot to us, and we’re glad to have Jennifer on our team. If you need anything else, don’t hesitate to reach out!"
Profile photo of Carmen Rodriguez

Carmen Rodriguez

February 5, 2025

5  out of  5
rating by Carmen Rodriguez
"The experience going to the office of State Farm was excellent the welcoming in the front desk the ladies awesome, and Miss William Combs was extraordinary she received me so kind , and explained everything with so much patience with me and it was an important thing for me thank you so much Miss William God bless you🌹"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience at our State Farm office. It's great to know that our front desk staff made you feel welcome, and that Mrs. Combs provided you with such kind and patient assistance. We truly appreciate your kind words, and we’ll be sure to pass them along. If you need anything else in the future, feel free to reach out. "
Profile photo of tammy phifer

tammy phifer

January 29, 2025

5  out of  5
rating by tammy phifer
"Have been with Dan Combs for several years. Always have great service.friendly agents.Thank you Jennifer Solis for all your help today."
We responded:
"Thank you for your continued trust in Dan Combs State Farm! We’re thrilled to hear that you've consistently received great service from our friendly agents. A special shoutout to Jennifer Solis for assisting you so well! If you ever need anything else, please feel free to reach out. We’re always here to help!"
Profile photo of Jamie Benson

Jamie Benson

January 29, 2025

5  out of  5
rating by Jamie Benson
"We spoke with agent Rene Jones with State Farm. She made us an awesome Price on all our vehicles we’ve been with our existing insurance agent for over 30 years when we switched to State Farm Rene informed us on all the discounts we can get through State Farm that they provided plus more coverage Thank You again"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Rene Jones was able to provide you with an awesome price and inform you about all the available discounts and coverage options at State Farm. Switching after 30 years is a big decision, and we're glad you felt confident in making that choice. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to support you!"
Profile photo of nathaniel frye

nathaniel frye

January 25, 2025

5  out of  5
rating by nathaniel frye
"I've had insurance through dan combs state farm for the last 5 years. They are hands down the best I've ever had. I know everyone has different experiences out of their insurance companies. I can honestly say they have had my back. The reason I went with them. Was because the way the treated me, when I was hit by a driver who they covered. 10 out of 10!!!!!! Highly recommend."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Dan Combs State Farm over the past five years. It’s great to know that our team has been there for you, especially during challenging times like the accident you mentioned. Your recommendation means a lot to us, and we’re committed to continuing to provide you with the best service possible. If you ever need anything or have questions, don’t hesitate to reach out!"
Profile photo of Melissa Davis

Melissa Davis

January 21, 2025

5  out of  5
rating by Melissa Davis
"We just moved to Tennessee and have been dreading having to deal with changing our auto policy, HOWEVER, I was referred to Olivia with Dan Combs State Farm and I am thrilled to report that this has been the best insurance buying experience I have ever had. Olivia called me right back when I first reached out, she expertly and efficiently compiled my quote very shortly after I provided my requirements, she guided me through a unique situation I had with one of the automobiles, and through it all maintained a positive, happy, “can do” attitude. Thanks Olivia. You rock!"
We responded:
"Thank you so much for sharing your experience with us! We are delighted to hear that Olivia provided you with exceptional service and made the process smooth and stress-free. As always, thank you so much for being a valued part of our State Farm family. We are here for you whenever you need us!"
Profile photo of Ross Jordan

Ross Jordan

January 19, 2025

5  out of  5
rating by Ross Jordan
"We contacted Dan Combs State Farm Insurance in Dalton, Ga. The agent that we worked with was Jennifer Solis. She was able to provide us with quotes for home, autos, antique vehicles and umbrella policies. She was extremely professional and patient with us as we looked at quotes from her agency and others agencies in our area. She is definitely an asset to the company. Sincerely, Ross and Canitha Jordan"
We responded:
"Thanks so much for sharing your experience! We're delighted to hear that Jennifer Solis provided you with exceptional service and made the process smooth and stress-free. As always, thank you for being a valued part of the State Farm family. We're here for you whenever you need us!"
Profile photo of Donna Wren

Donna Wren

January 9, 2025

5  out of  5
rating by Donna Wren
"I had some questions regarding our ID Cards for our vehicles. I called Dan Combs office and spoke with Jimena Jimenez. Jimena was very friendly, helpful and so patient with all my questions. She insured that I had all the information I needed. I once again received excellent customer service from Dan Combs office."
We responded:
"Thanks so much for sharing your experience! We're delighted to hear that Jimena provided you with exceptional service and made the process smooth and stress-free. As always, thank you for being a valued part of the State Farm family. We're here for you whenever you need us!"
Profile photo of Raquel calderon

Raquel calderon

January 6, 2025

5  out of  5
rating by Raquel calderon
"Amazing people! Great service."
We responded:
"Thank you for your fantastic review! We're so glad to hear that you had a great experience working with our office. If you ever need anything, let us know! "
Profile photo of Donny Myers

Donny Myers

December 30, 2024

5  out of  5
rating by Donny Myers
"I communicate with a lot of insurance companies on a daily basis with my job selling new campers (Dalton RV). I always enjoy working with Dan Combs State Farm they are kind and professional and get doc's to me quickly. Jennifer Solis at the Dalton location goes above and beyond!"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that you enjoy working with Dan Combs State Farm and that Jennifer Solis has made such a positive impression. Our team strives to provide quick, professional service, and it’s wonderful to know that we’re meeting those expectations. We appreciate your partnership and look forward to continuing to work together in the future!"
Profile photo of Rick Blevins

Rick Blevins

December 16, 2024

5  out of  5
rating by Rick Blevins
"Renae is awesome to work with. She takes the time to ask the right questions and possibilities that may occur i never thought of."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Renee made such a positive impact on your experience. Her attention to detail and ability to ask the right questions is truly invaluable. We appreciate your feedback and look forward to continuing to work with you"
Profile photo of Cherie Garner

Cherie Garner

December 11, 2024

5  out of  5
rating by Cherie Garner
"Olivia was an absolute pleasure to deal with. She took care of everything that needed to be done in a timely very nice manner. Thank you Olivia I really do appreciate it."
We responded:
"Thanks so much for sharing your experience! We're delighted to hear that Olivia provided you with exceptional service and made the process smooth and stress-free. As always, thank you for being a valued part of the State Farm family. We're here for you whenever you need us!"